So Bank of America (BoA) recently announced that they are going to start charging account holders $5 to use their debit cards.
People got mad. People started blogging. People started talking about how they were gonna leave BoA & go to a local bank or credit union & how they weren’t gonna support BoA anymore.
And then this came out – Online Banking Keeps Customers on Hook for Fees. In short, customers are complaining but NOT leaving BoA & other big banks…because they find it too inconvenient to change their online bill pay options.
You lazy fucks are why BoA, JPMorganChase, SunTrust & other big banks are posting these huge profits, even though just a few years ago they were crying broke & proclaiming they’d never make another dollar without a bailout.
It’s really not that hard to switch banking institutions. I’ve done it several times, most recently when I moved from FL to MN. Changing my direct deposit was a breeze & took all of 5 minutes. Setting up my new account for my online bill pays took maybe 2-3 minutes at each site I use (I choose to do online bill pay through each individual bill’s website, rather than my credit union). Got my new debit card & checks in the mail on time. What’s so hard about that?
The lack of follow-through with people who are upset with big banks highlights a greater issue – most people talk a good game but will never back it up. They’ll hem & haw, whine & complain, but when it comes to actually taking a stand & making a change, they wilt. Ugh. You see it all the time, whether it’s complaints about the political system or unhappiness with the way a company does business (especially when you receive bad service). How many people do you personally know that have been treated poorly by a company, and yet continue to give that same company their $$$? I know a lot of people who do that, and I don’t understand the behavior.
What happened to sticking to your principles? And more importantly, what happened to doing what’s in YOUR best interest?
Seems like people have missed that memo.